Legal

Refund Policy

This policy explains when refunds may be issued and how billing disputes are handled.

Eligibility

Refund requests are reviewed on a case-by-case basis. We may approve refunds for duplicate charges, failed delivery, or other billing errors.

Digital service policy

Because Flyer Fly TT is a digital service, completed usage periods and successfully delivered generations are generally non-refundable unless required by law or due to a service failure on our side.

When we may issue a refund

We may issue a refund when a charge was made in error, the service failed to deliver what was purchased, or there is another billing issue that warrants it.

How to request a refund

Contact support with your account email, invoice or charge details, and a short description of the issue. We will review the request and reply as soon as practical.

Chargebacks

If you believe a charge is incorrect, please contact support first so we can resolve it quickly.

Contact

Refund requests can be sent to support@flyerflytt.com.